Sleepyhead® warrants it's product to be free from defects in material and workmanship existing at the time of manufacture for a period of one (1) year from the date of initial purchase. If such a defect is discovered during the limited warranty period, we will, at our sole option, repair or replace your Sleepyhead® at no cost to you. Sleepyhead® will make every effort to provide a replacement product of the same color as the original product, but at times may be unable to do so.
This limited warranty does NOT cover any damage due to misuse, normal wear and tear, or damages caused by use inconsistent with the instructions and warnings. This warranty does not cover any Sleepyhead® products that have been involved in an accident or fire, or that have been altered, repaired or otherwise modified by the consumer. This warranty does not cover stains, discoloration or shrinkage of the Sleepyhead® components, including the cover, and does not cover products that have not been cared for in accordance with the instructions. This warranty applies solely to the original purchaser and is non-transferrable. Sleepyhead® may request proof of purchase (receipt or invoice) to confirm ownership.
THIS LIMITED WARRANTY IS EXCLUSIVE AND IN LIEU OF ANY OTHER WARRANTY, WRITTEN OR ORAL, INCLUDING BUT NOT LIMITED TO ANY EXPRESS OR IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. THE DURATION OF ANY IMPLIED WARRANTIES FOUND TO EXIST DESPITE THE FOREGOING LIMITATION, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, IS EXPRESSLY LIMITED TO THE LIMITED WARRANTY PERIOD.
THE CUSTOMER'S EXCLUSIVE REMEDY FOR BREACH OF THIS LIMITED WARRANTY OR OF ANY IMPLIED WARRANTY OR OF ANY OTHER OBLIGATION ARISING BY OPERATION OF LAW OR OTHERWISE SHALL BE LIMITED AS SPECIFIED HEREIN TO REPAIR OR REPLACEMENT, AT OUR SOLE OPTION. IN ANY EVENT, RESPONSIBILITY FOR SPECIAL, INCIDENTAL AND CONSEQUENTIAL DAMAGES IS EXPRESSLY EXCLUDED.
If you believe your Sleepyhead is defective or requires repair, please contact us on firstname.lastname@example.org to obtain a return authorisation. Please have your receipt or proof of purchase handy when you call. Sleepyhead® will then issue you a return authorization with specific instructions on returning the Sleepyhead® or will ship replacement parts directly to you.