SHIPPING & RETURNS
Delivery to UAE
Order above AED 250 FREE
Order below AED 250 AED 20
Delivery Time 2-3 working days
Cash On Delivery Charges FREE

Door-to-Door Delivery: We offer door-to-door delivery within UAE as per the above charges. The appointed company to provide the door-door service is Fetchr, who will contact you directly to schedule your delivery. For Cash-On-Delivery orders, Fetchr are authorised to collect payments from the Customer, on our behalf.


Delivery to Saudi Arabia (KSA), Qatar, Oman, Bahrain and Kuwait
Order above AED 250 FREE
Order below AED 250 Chargeable*
Delivery Time 4-7 days
Payment Online Credit Card

Door-to-Door Delivery: We offer door-to-door delivery as per the above charges. Your order will be sent via Emirates Post Express from Dubai, UAE. You will receive a call from your local postal office to schedule the delivery to you once your order has arrived.

*delivery charge will be provided on checkout if order below 250 AED.

a. This Website will NOT deal or provide any services or products to any of OFAC sanctions countries in accordance with the law of UAE.

b. Multiple shipments may result in multiple postings to the cardholder's monthly statement.


RETURNS POLICY

We only accept returns for all products purchased from the www.sleepyheadgcc.com online store within 7 days from the time of purchase. Returned products must be NEW, UNUSED and in their original packaging with ALL labels and hangtags still attached.

Please Note:

-Opening a box to verify contents, size or colour does not disallow a return. Products showing signs of use or missing packaging or labels etc. are not considered new, and are thus non-returnable.

-The condition and packaging of a returned product must be as it was when received, complete with all labels, original packaging and manual/instructions.

-All return shipping charges and materials are your responsibility.

-The original shipping charges are non-refundable.

-If you refuse the delivery of a package, you will be charged for return shipping.

-Refunds will be done only through the Original Mode of Payment.


WARRANTY & DAMAGE ISSUES

Please examine your order carefully upon delivery to make certain everything is in perfect condition. If you have a question or concern about your order, please contact us immediately on +971 4 437 2443 / +971 55 740 6191 or info@sleepyheadgcc.com. We will arrange to get you a non-damaged item as soon as possible.


MISSING ITEMS

If an item is missing from the order you received, you must contact us on +971 55 740 6191 or info@sleepyheadgcc.com within 7 days of the time of purchase to inform us of the missing item(s).